After transitioning my blog from wordpress.com to edublogs.org in the past year, it looks like I will be shopping for another provider. Six months of posts have disappeared from my blog from November 2006 to April 2007. After writing to edublogs.org on their “help” forum, I received this response, “Everything that we have been able to do we have done. There is nothing we can do about the missing posts.” Another admin from edublogs.org stated, “Sorry if you don’t find this satisfactory but there’s not much more we can do. Closing Thread.”
I guess I don’t appreciate the abrupt tone from the admin side of the site, and sometimes an apology can go along way. Closing the thread on my forum topic seemed even more unnecessary. I have had other edublog members contact me after this thread had been closed asking if I had solved this issue since they were having the same problem. Nope. The issue was not solved, and I didn’t have a chance to ask if they anticipated this to be an on-going problem. Yet I see over 58 posts discussing the addition of ads on blogs with people complaining and rehashing the same annoyances over and over again. They didn’t get closed down.
But they are absolutely right. I don’t find this satisfactory. As a technology specialist for the public school system in my county, we have been avid supporters of edublogs.org for teacher and student blogging. However, we cannot promote or support edublogs.org in our county if posts can disappear suddenly and can’t be found. It doesn’t make sense to put time or effort into this site if it cannot be a reliable tool.
Lesson Learned: Back up your blog.
Next Project: Look for another provider. I have heard positive feedback about Blogger.com, but they do not support the feature to import blog posts from another blogging tool.
Any ideas out there? I have made the decision not to continue with Edublogs.org.
Please stay tuned for the URL to my new blog address where I will continue posting on a regular basis.
